Terms of Service
Last updated: May 18, 2026
1. Acceptance of Terms
By accessing or using EventSnap ("the Service"), you agree to these Terms of Service. If you do not agree, please do not use the Service.
2. Description of Service
EventSnap is a web-based platform that lets event hosts create QR codes for their events. Guests scan these codes and upload photos and videos straight into the host's Google Drive. We simply facilitate the transfer and never store your media files on our servers.
Don't rent your memories. Own them. Direct to Google Drive.
EventSnap is registered in Bulgaria. For any inquiries, contact us at support@eventsnap.co.
3. Account Creation
To use EventSnap as an event host, you must sign in with a valid Google account. You are responsible for maintaining the security of your account and any activity that occurs under it.
4. Google Drive Integration
EventSnap uses OAuth 2.0 authorization to interact with your Google Drive. We only do two things:
- Create a folder for each of your events.
- Upload files that your guests submit through the QR code page.
We cannot access, read, modify, or delete any other files in your Google Drive. You can revoke our access at any time from your Google Account settings.
5. User Content
You keep full ownership of everything uploaded through EventSnap. Since files go straight to your Google Drive, they fall under Google's own Terms of Service and storage policies. We make no ownership claims over your photos, videos, or other media.
6. Acceptable Use
You agree not to use EventSnap to:
- Upload illegal, harmful, or offensive content.
- Violate the rights of others, including intellectual property rights.
- Attempt to gain unauthorized access to the Service or its systems.
- Use the Service for spam, phishing, or other malicious activities.
- Exceed reasonable upload volumes or abuse the Service's resources.
7. Pricing & Payments
EventSnap offers free and paid plans. Paid plans are processed securely through our authorized payment partner. When you purchase a plan, you agree to the following:
- Single Event Plan ($9.99 / €9.99): A one-time payment for 1 event with premium features including unlimited uploads, custom QR code branding, password protection, and 1GB file size limit.
- Unlimited Plan ($19.99/mo / €19.99/mo): A monthly subscription for unlimited events and all features.
Automatic Renewal
Subscription plans renew automatically at the end of each billing cycle. You will be charged the applicable subscription fee unless you cancel before the renewal date. You can cancel at any time through your account dashboard or by contacting us at support@eventsnap.co.
Refund Policy
We offer a 7-day money-back guarantee on all paid plans. If you are not satisfied with EventSnap, you may request a full refund within 7 days of your purchase by contacting us at support@eventsnap.co. Refunds are processed through our payment partner and typically appear within 5 to 10 business days.
Cancellation
You can cancel your subscription at any time through your account dashboard or by emailing support@eventsnap.co. Upon cancellation, you will retain access to your current plan features until the end of your billing period. No further charges will be made after cancellation.
Event Duration: Events created with the Single Event plan never expire. Your event stays open and your QR code remains active for as long as you need, with no time limit. You can pause and resume uploads at any time. Events created with the Unlimited plan remain active as long as your subscription is active. Regardless of plan status, all uploaded files always remain in your Google Drive.
8. Service Availability
We do our best to keep EventSnap running smoothly, but we cannot promise 100% uptime. We are not responsible for Google Drive outages, internet problems, or anything else outside our control.
9. Limitation of Liability
EventSnap is provided "as is" with no warranties of any kind. We are not liable for data loss, damages, or interruptions that happen while you use the Service. Since your files live in your own Google Drive, their availability depends on Google's infrastructure and policies.
10. Termination
We reserve the right to terminate or suspend your account if you violate these terms. You may delete your account at any time by contacting us. Your files remain in your Google Drive regardless of account status.
11. Changes to Terms
We may update these terms occasionally. If we make any major changes, we will let you know by email or by posting a notice on our website. If you keep using EventSnap after the changes, that counts as accepting the new terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Bulgaria. Any disputes arising from these Terms will first be addressed through good-faith negotiation. If that does not resolve the matter, the courts of Bulgaria will have exclusive jurisdiction. Where applicable, GDPR and other EU data protection regulations apply.
13. Contact
For questions about these Terms of Service:
- Email: support@eventsnap.co
- Web: eventsnap.co/contact