Privacy Policy

Last updated: May 18, 2026

1. Information We Collect

When you use EventSnap, we collect the following information:

• Account Information: Your name, email address, and Google profile picture (provided via Google OAuth sign-in).
• Event Data: Event titles, settings, and configuration you create within your dashboard.
• Usage Data: Anonymous analytics such as page views, upload counts, and feature usage to improve our service.
• Payment Information: Processed securely by our authorized payment partner. We never see or store your credit card number.

2. What We Do NOT Collect or Store

• ❌ We never store photos or videos uploaded through EventSnap.
• ❌ We never browse, read, or open the files in your Google Drive.
• ❌ We never sell, share, or make money from your personal data.
• ❌ We never use your data for ads or user profiling.

All media files go from the guest's device to your Google Drive folder through the Google Drive API. EventSnap just connects the two sides. We never touch the files themselves.

3. How Files Are Uploaded

When a guest uploads a photo or video at your event:

• The file is uploaded through EventSnap's secure upload flow and routed to your Google Drive via the Google Drive API.
• It lands in a dedicated folder within your Google Drive account.
• EventSnap does not permanently store, browse, sell, or train on uploaded media. We store only operational metadata (file name, size, timestamp, and upload status) for dashboard tracking.
• You have 100% ownership and control of all uploaded files at all times.

4. Google Drive Integration

EventSnap connects to the Google Drive API to create event folders and upload guest files on your behalf. Here is what we request permission to do:

• Create folders in your Google Drive, one for each event.
• Upload files into those specific folders only.
• We cannot read, delete, or change any other files in your Drive.

You can remove our access whenever you want from your Google Account Permissions page.

5. Cookies & Tracking

We use the following types of cookies:

• Essential cookies: Required for login sessions and language preferences. These are necessary for the Service to function properly.
• Analytics cookies: We use Google Analytics to understand how visitors use our website. This helps us improve the Service. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Marketing cookies: We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising campaigns. You can manage your ad preferences through your Facebook Ad Settings.

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of the Service. Our cookie consent banner allows you to accept or decline non-essential cookies when you first visit our site.

6. Third-Party Services

We use the following third-party services to operate EventSnap:

• Google (Drive API, OAuth): For user authentication and file storage. Subject to Google's Privacy Policy.
• Payment Processor: Our payment partner handles all payment processing, invoicing, and tax compliance on our behalf. They act as the merchant of record for all transactions.
• Google Analytics: For anonymous website usage analytics. Subject to Google's Privacy Policy.
• Meta Pixel: For advertising measurement. Subject to Meta's Privacy Policy.

We do not sell, trade, or rent your personal information to any third party.

7. Data Security

Every connection to EventSnap is encrypted with TLS/SSL (HTTPS). We use Google's OAuth 2.0 for login, so we never see your Google password. Payments are processed by our authorized payment partner, which is PCI-DSS Level 1 certified, the highest level of payment security.

8. Data Retention

We keep your account information (name, email, event settings) for as long as your account exists. Payment records are retained for up to 7 years for tax and legal compliance. Anonymous usage analytics are retained for up to 26 months. If you want your personal data deleted, email us at privacy@eventsnap.co and we will process your request within 30 days.

9. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to legal retention requirements.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Restrict Processing: You can ask us to limit how we use your data.
• Right to Object: You can object to the processing of your personal data for marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at privacy@eventsnap.co. We will respond to your request within 30 days.

10. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide the EventSnap service you signed up for (account management, file uploads, event creation).
• Legitimate Interest: Processing for service improvement, security, and fraud prevention.
• Consent: Processing for analytics and marketing cookies, which you can manage through our cookie consent banner.
• Legal Obligation: Processing required for tax compliance and legal record-keeping.

11. Children's Privacy

EventSnap is not built for kids under 13 and we do not knowingly collect their information.

12. Changes to This Policy

We might update this privacy policy from time to time. If anything major changes, we will let you know by email or with a notice on our site.

13. Contact Us and Data Controller

The data controller responsible for your personal data is EventSnap, operated as a sole proprietorship registered in Bulgaria.

If you have questions about this privacy policy or your data, please contact us:

• Email: privacy@eventsnap.co
• Web: eventsnap.co/contact